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COMM 3355 - Organizational Communication.: Syllabus


The University of Texas at El Paso
UTEP Connect
Department of Communication
Fall 2016
COMM 3355: Organizational Communication
Instructor: MBA/MA Eli Garcia Email:
Office: COTTON 205 Phone: (915) 747- 5310
Campus Office hours:
MF 10:30-1:00 PM
TR 10:30 1:00 PM

Preferred method of communication by email (Always include in the subject of your email “Online COMM 3355”)


COURSE CONTENT Course Description
This is an introductory course in organizational communication that covers basic topics in organizational communication scholarship and practice. This course examines the theory and research on the communication process in organizations. Functional and interpretive theories and applications are explored. Learning Outcomes
After finishing this course you will:

  • Enhance your understanding of the role of communication in modern organizations
  • Learn different approaches and theories of organizational communication and the insights they can provide
  • Identify common organizational communication problems and their solutions
  • Develop attitudes and analytical abilities that can enhance your ability to navigate modern organizations in a creative, effective, and ethical way

Credit Hours: 3
Prerequisite Courses: Junior Standing
Course Textbook: “Organizational Communication: Approaches and Processes” by Miller, K. (2014)
Edition: 7th Edition
ISBN-13: 978-1-285-16420-5
ISBN-10: 1-285-16420-2

Technology Requirements
This course is presented in the Blackboard learning management system.
To ensure your success in accessing your course materials and completing your assignments, it is recommended that you ensure your computer setup for this class meets the following minimum requirements:
1. Broadband Internet connection, such as cable or DSL
2. A modern computer (PC or Mac), no more than four years old, with the following minimum configuration:
o Processor: Dual-core or better, at least 2 GHZ
o RAM: 2 GB or better
o Operating System: Windows 7 or 8, or Mac OS X 10.6.8 or better
o A computer headset is recommended (microphone and earphone set).
o The hands-free option for your telephone will work in most cases.

Tech Support: The University of Texas at El Paso offers complete technical information and online help desk support at

Method of Evaluation Assessment Items Value Points
Module Quizzes 70%
7 quizzes @ 100 points each 700 points total
Discussion Questions 21%
7 @ 30 points each 210 points total
Assignments (Organizational Communication Application paper) 9%
1 @ 90 points each 90 points total Total 1000 points

Grading Scale

Expectations and Policies
What to Expect from the Instructor:
The best way to communicate with your instructor is via email. Always include in the subject of your email “Online COMM 3355” When sending an email and your name. All emails will be answered within 48 hrs. Graded assignments will be posted a week after the submission date.
Your active participation extremely important! There will be an opportunity to discuss and interact with classmates through discussion questions and assignments, which will be graded. Please refer to the “method of evaluation” section for discussion questions and assignments’ points and value.

Academic Dishonesty Statement:

Academic dishonesty is prohibited and is considered a violation of the UTEP Handbook of Operating Procedures. It includes, but is not limited to, cheating, plagiarism, and collusion.  Cheating may involve copying from or providing information to another student, possessing unauthorized materials during a test, or falsifying research data on laboratory reports.  Plagiarism occurs when someone intentionally or knowingly represents another person’s words or ideas as his or her own.  Collusion involves unauthorized collaboration with another person or group to commit any academically dishonest act. Any act of academic dishonesty attempted by a UTEP student is unacceptable and will not be tolerated. Violations will be taken seriously and will be referred to the Office of Student Conduct and Conflict Resolution for possible disciplinary action. Students may be suspended or expelled from UTEP for such actions. You can find more information in the UTEP Handbook of Operating Procedures, under the heading “Alleged Student Scholastic Dishonesty,” and in the Regents’ Rules and Regulations.

Late Policy Deadlines for all quizzes, discussion questions and written assignments will be strictly enforced. No quizzes, discussion questions or written assignments will be accepted after deadline. Missing a deadline is equivalent of not doing the assignment. Professionals must meet strict deadlines. Students are expected to do the same.

Library Information: Access the UTEP Library by visiting

Responsible, Ethical and Effective Electronic Communication

It is important to share a word of caution so we can become wiser about interpersonal distance learning communications. In an online environment, many of the feelings or impressions that are transmitted via body language in face-to-face communications are lost. Consequently, interpreting emotions and innuendos can be difficult. Only what is written, or drawn, carries the message. Often, excitement can be misinterpreted as anger or insult. We all need to keep this in mind as we communicate. Words in print may seem harmless, but they can injure us emotionally when working at a distance. Hence, we must be conscious of how we communicate while working at a distance and use good netiquette, that is, online communication etiquette. For example, your classmates may not know who is posting a comment, so clearly identify yourself when posting to a discussion board. Furthermore, avoid using all capital letters in electronic communication, as all caps come across as shouting.

The standard netiquette for participation in networked discussion requires that all comments focus on the topic at hand, without becoming personalized, and be substantive in nature. In other words, you certainly may disagree with others, but you must do so respectfully. You may express strong beliefs or emotions, but you may not get so carried away that you lose all perspective on the course itself. You can find more information on netiquette, the etiquette of Internet communication, at
Disability Statement If you have a disability and need classroom accommodations, please contact The Center for Accommodations and Support Services (CASS) at 747-5148, or by email at, or visit the office located in UTEP Union East, Room 106. For additional information, please visit the CASS website at The University Writing Center Services: The University Writing Center offers free synchronous online one-on-one writing assistance for UTEP Connect students. Graduate and undergraduate consultants work with writers on projects for a wide variety of classes and provide assistance during all parts of the writing process, including: prewriting, drafting, revising, and editing. Online assistance is available by appointment through the UWC’s website ([] Most UWC consultants are bilingual Spanish and English speakers. Consultants will not edit your paper for your, and you are the one ultimately responsible for the work you submit and the grade you earn. Instead, Writing Center consultants will guide you through the writing process and teach you valuable writing skills. Visit the UWC’s website to learn more about the services they provide, or make an appointment for an online consultation. Online consultations take place during regular business hours (see website) and must be made at least one day in advance. Have a great learning experience!


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