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Library Services During Limited Campus Operations

SUMMARY OF SERVICES STATUS

  • The second floor computer lab in the Library building is still open; check hours here; all other floors are closed.
  • The Library is open for UTEP students, staff, and faculty ONLY- entrance to the building allowed with UTEP ID and a face covering.
  • Limited seating and computers are available in the building, to facilitate social distancing of at least 6ft.
  • Book check-out is currently limited to requests by faculty and graduate students only-- see how here.
  • Faculty and graduate students may access the Special Collections Department and Microform collections by appointment-- see how here.
  • Books due between March 1 and September 14 have been extended to September 15; see here for more details about borrowing and fees.
  • Interlibrary Loan is still accepting requests for digital items; see here for more details about current ILL service.
  • Library services like research assistance and library/ information literacy instruction are still available; ask us for research help here, and see here for more details about what we can do to support online teaching.
⬇️SCROLL DOWN FOR MORE INFO⬇️

In the Library Building

The hours for the 2nd floor computer lab have changed. All other floors in the building are closed until further notice.

See our scheduled hours here.

How to Get In

  • Show UTEP ID (UTEP students, staff, and faculty ONLY allowed in the building at this time)
  • Wear face covering over nose and mouth (to remain on while in the Library)

Practice Social Distancing

  • No groups-- individual work only
  • Maintain distance (6 feet)
  • Cover coughs / sneezes
  • Avoid touching your face
  • Wash hands for 20 seconds

Partner Departments in the Building

  • Technology Support is closed for in-person services; contact them here.
  • The University Writing Center is no longer offering in-person sessions but is helping people online or through email; visit their site for details.

Special Services for Faculty and Graduate Students

In our continuing efforts to support student and faculty research during the campus closure, the UTEP Library has implemented procedures to provide the following services to UTEP Graduate Students and UTEP Faculty:

  • Book Retrieval
  • Special Collections Access
  • Microform Access

We understand the importance of being able to move forward on critical research and will continue to do all we can to support your academic endeavors.  Please do not hesitate to reach out to us at any time using this form.

Who can check out materials?
Current UTEP faculty and graduate students.
 
Where to submit the request?
Use this form, also available at libanswers.utep.edu, to submit your request.
 
What information should the book request include?

  • *Title, Author, Year
  • Location, Call Number
  • ​*UNIV ID number
  • Alternative pick-up person name, if appllicable

 *= required information

What collections can books be requested from?
Main Stacks only.
 
How to pick up the books?
After receiving an email notification that their requested items are ready, faculty and graduate students may pick their items up at the UTEP Library's Access Services Desk on the second (entry) floor.
 
How long will it take for the requests to be ready for pick-up?
1-2 business days.

 

If you need resources from Special Collections, please contact Claudia Rivers (crivers@utep.edu) or Abbie Weiser (ahweiser@utep.edu) to schedule an appointment.

If you need access to our Microfilm/Microfiche collections, please request an appointment using this form.

Borrowing/Returning + Due Dates/ Late Fees

The UTEP Library's policy regarding book borrowing, Interlibrary Loan services, due dates, and late fees will continue to adjust in response to the COVID-19 pandemic.

  • See the Library's page on regular circulation policies here
  • Scroll down for details of how the policy is temporarily changing

For facilitate a healthy and safe environment, borrowing of print books is currently restricted to graduate students and faculty only. Please see here for more information and instructions. 

Borrowing of print books will expand in the future as campus operations open up.

If you have any books checked out that are due between March 1st, 2020 and July 30th, 2020, their due date has been extended to July 31st.

Please return your books to the book drop slot on the front of the Library building just past the bike racks instead of bringing them inside the building. This will help us quarantine and sanitize the books before returning them to the shelves. 

  • If you currently have Library fees that need to be paid, please let us know at libanswers.utep.edu and be sure to include your UTEP ID# in the message.
  • Late fees incurred after March 1, 2020 will be waived.
  • Fines incurred during the Spring 2020 semester will be considered on a case-by-case basis upon request.

Interlibrary Loan

From the ILL Department:

"All currently checked out items that are due after 03-01-2020 are being submitted for renewal. You will get new due dates on your email after the lending libraries respond.

If for some reason the lending libraries deny the renewal, you will not get any ILL fines or blocks on your account.

Best way to reach us is via email: libraryill@utep.edu

Be safe!"

Interlibrary Loan is not currently processing requests for print items.

Do you have a book you received through ILL that is due to be returned?

Before coming to the Library to return it, email libraryill@utep.edu so that the ILL staff can request a renewal for you or make other return arrangements.

Yes, you can still request items available electronically, like articles and book chapters-- they are still being processed and delivered as normal.

If you have questions about current requests in progress, or need more info on Interlibrary Loan services, email libraryill@utep.edu.

Off Campus Use of the Library

You can still use the Library online:

  • Access articles and e-books
  • Request items via Interlibrary Loan
  • Ask us questions

Make sure you're connected to the UTEP network! See this page for details.

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