If a Library patron reports to you, or if you observe, or if you become involved in an incident of threatening disorderly behavior or social misconduct including threatening aggressive behavior, or any sexual offense, or apparent drug-induced or mentally-disturbed irrational behavior:
A. KEEP CALM - You can considerably aggravate the situation by panicking.
B. Your first responsibility is to protect yourself and others from physical harm. Leave the scene of confrontation. DO NOT GET INTO AN ARGUMENT with someone behaving irrationally or aggressively. Do not attempt to step in or otherwise act as a police officer.
C. Notify University Police (5611).
D. GET THE FACTS, as many as you can, and as accurately as you can:
E. If possible, do not allow the reporting person to leave.
F. At the earliest opportunity report the incident to the Access Services Supervisor and/or Administration Office.