Interlibrary Loan (ILL)

Interlibrary loan (ILL) is a service that requests materials not owned by the UTEP Library from other libraries around the country. UTEP Faculty, Staff, and Students may use the service at no cost. Community users with a valid community user’s card pay $5.00 per request at the time of pick up. Community User request forms are found on the Community Users page. Additional fees assessed by lending institutions may be issued to both Community Users and UTEP patrons.

The average time required to obtain material through ILL is from 7 to 11 business days. Requests sent internationally usually take considerably longer. Materials ordered online can be picked up at the Interlibrary Loan Department Monday to Friday from 8:00 am to 5:00 pm. The material may also be picked up after ILL business hours at the Access Services desk.

Some things-- like electronic copies of journal articles-- might be returned as soon as 24 hours; materials that are difficult to find may take a little longer to arrive. Either way, there's no definite amount of time it takes for items to arrive. Just be sure to start your research early so that you'll have all your resources at the ready in a timely manner.

When materials arrive, a notification is sent via e-mail. Electronic materials need not be returned. Please note that some libraries require that the materials they lend be used within the borrowing library only and some do not allow photocopying.

• Make sure that the UTEP Library doesn't own the material you're requesting.
• The loan period for materials borrowed from other libraries is set by the lending library and is indicated on a band placed on borrowed items. In the interest of maintaining good working relationships with lending libraries, due dates must be honored. All borrowed items should be returned to the Interlibrary Loan Department or Access Services if ILL is closed.
• You will be responsible for any overdue fines or late fees charged by the lending library. If an item is lost or damaged, you are responsible for replacement and/or repair costs, including any associated processing fees and surcharges assessed by the lending library. Users of ILL services are expected to promptly pay any fines and/or replacement costs arising from their requests. Should you lose or damage an ILL item, contact ILL at (915) 747-5678 or libraryill@utep.edu immediately.
• ILL requests must be made through ILLiad -- not in person.
• You may submit a renewal request through your ILLiad account. Log in to your ILLiad account and select the "View --> Checked out Items" menu option. Select the individual item that you want to renew. If renewals are not possible, you will be blocked from renewing the material online. Otherwise, you may contact our office within two to three days, before the due date, to confirm a renewal. Please have the Transaction number on record and ready for any renewal requests or status information. Renewals are requested only on a one-time basis. Be advised that a renewal request may be rejected by the lending institution. If rejected, or the material is not renewable, you may resubmit a new request.

Online, using ILLiad!

Questions about ILLiad?

Regular department hours are Mon.-Fri., 8:00am- 5:00pm
915-747-5678
libraryill@utep.edu